Help & FAQ's

 

GENERAL FAQs

 

WHAT MAKES SOGA UNIQUE FROM OTHER BRANDS?

We are a company that strives to be industrious and innovative — we believe that shopping is a right, not a luxury, that’s why we aspire to launch more exceptional products and differentiated design in the market at the most affordable prices.

 

ARE YOU OPEN FOR DISTRIBUTORS?

Yes, we are open to distributors. If you want to be part of us, please email us at Support@sogainternational.com and from there we'll be in touch within the next few days as we make our decision on who we're ready to take on as a wholesale distributor of ours. We strive to bring you the full line of top tier suppliers in the industry while making it easy to order online through our excellent distributors.

 

ARE YOU AVAILABLE IN STORES?

We currently are not available in stores but are interested in working with some selected retailers. Is there a place you usually shop from? Send them our way!

 

DOES SOGA SELL HIGH QUALITY PRODUCTS?

Yes, SOGA runs the business with our own in-house Quality Assurance program and extensive warehouse quality control. We at SOGA, always strives to provide the best quality and value in every product we offer, delivering exceptional products.

 

MY ACCOUNT

 

DO I NEED TO SET UP AN ACCOUNT WITH YOU?

Setting up an account is really easy and only takes a few minutes. You'll need to create an account that will require some of your personal information, which you can use to access your account at a later time. With an account, you can check the progress of an order, change your details and save your payment details, which will speed things up the next time you order. You will get to receive emails regarding our special deals and promotions.

 

HOW DO I CHANGE AND CHECK MY ACCOUNT DETAILS?

By logging in to your account using your email address and password, you will be able to access your account details. You will also have the option to modify your delivery addresses stored against your account but unfortunately, we aren't able to change the delivery address on an active order, so please ensure you select the right details.